Contact Data Management experts add live chat to website
FOR IMMEDIATE RELEASE
Contact Data Management experts add live chat to website
Fareham, United Kingdom - March 26th 2009: DQ Global, the experts in data quality improvement, today announced the addition of a live chat function to its website.
Customers can simply browse to DQ Global's website and click the "Live Chat" button to begin talking with a live customer service representative.
Michelle Soper-Dyer, DQ Marketing Manager says "we are committed to constantly improving our customer experience, especially through our website. We are always thinking of ways to communicate with our market place and we constantly strive to remove barriers between ourselves and potential customers. Through using live chat people can contact us with any type of question relating to our product and services without having to make the extra effort to fill in a contact form or use the telephone."
The DQ Global live chat customer service can be used by both new and returning visitors to the company's website to pose questions relating to DQ Global's products and services. The live chat function also supports international languages. The Chat Service is available during the weekday business hours of 9:00 am to 5:30 pm (GMT).
About DQ Global
With over 10 years' experience in data quality improvement, DQ Global specialises in easy to use, database-independent, data cleansing software which saves money and provides a platform for better informed decisions. Solutions range from simple desktop, through larger departmental databases to complex enterprise-wide single customer view and master data management initiatives. Head Quartered in Fareham, Hampshire, UK; DQ Global also has regional offices in North America and South Africa serving over 500 clients worldwide, including: Toshiba, Harvey Nichols, Standard Charter Bank, Pfizer and Siemens. www.dqglobal.com
For more information, please contact Michelle Soper-Dyer
Tel: +44 (0)23 9298 8303
Email: michelle.soperdyer@dqglobal.com
About the Author:
With over 10 years' experience in data quality management, we understand the data quality issues busy marketing and IT professionals face ensuring CRM and marketing databases support your business. The DQ Suite delivers a platform for success, creating data you can trust for better informed decision making, whilst reducing the costs associated with information waste. Accurate, correctly formatted and duplicate free data forms the foundation for knowing and better serving your clients. Whether you buy our software to carry out your own data cleansing and data integration or utilise our data bureau service, we're always on hand to work with you to make your information quality fit for your business.